Help Center
Contact for travellers (walkers)
Contact the Support team at GuruWalkSupport for travellers (Walkers)
Are you a traveller? Here you will find answers to all your questions about GuruWalk.Support for guides (Gurus)
Are you a guide? Here you'll find all the information you need!Soporte para Afiliados
Answers to frequently asked questions
Recent Articles
Invoicing
How do I fill in my billing details? When you access the PRO plan we need you to provide us with your billing details in order to issue your invoices or receipts applying any applicable taxes. If you go to the billing section (you have the direct ...Supplier Panel – Key Features
The provider panel — everything you need to manage your GuruWalk account. Find the main features on the left side if you’re using a computer, or at the bottom if you’re using the app. Tours Access all your tours and check their status (published, ...How do I register the attendees and no-shows from the calendar?
From the moment you receive each booking, you have the travelers’ details, but you won’t be able to register their attendance until the day (and close to the time) of the tour. Why register attendees? Keep an accurate record of your attendance ...The essentials for a great start at GuruWalk
Welcome to GuruWalk! If you're reading this, it's because you're starting your journey as a guide (or guru) in our community, and we want to make sure your experience is the best it can be from day one. Here are the key points to start off on the ...📞 Get in touch with GuruWalk
For travelers (Walkers) ? Email: - if your question is about free tours: support@guruwalk.com - if your question is about paid products and experiences: actividades@guruwalk.com For guides (Gurus) Contact your Destination Manager directly. For ...
Popular Articles
What is GuruWalk?🌍
GuruWalk is the largest international ? community of free walking tours (guruwalks), connecting travellers with guides around the world, present in more than 800 cities and 100 countries... This is just the beginning! Our mission is to create a more ...What is the PRO plan and how to access?
Without a doubt, the PRO plan is the best option for professionals on GuruWalk. It’s a paid plan that guarantees you get the most out of the platform for several reasons. Advantages of the PRO plan Better positioning All PRO tours are prioritized by ...Quality of the advertisement
Influence the CTR (clicks) on your tour by improving the quality of your listing You can positively influence users’ intention to click if you create and maintain an excellent tour in two ways: An Excellent Listing. An Excellent Tour. An Excellent ...How much does a GuruWalk cost?
All tours on the platform are pay-what-you-want/consider, which means you don’t pay anything to reserve them; instead, at the end of the tour you decide how much to pay for the experience. In order to make a fair payment, you can consider two aspects ...Automate the messages you send to your walkers
You can set up 3 automatic messages to improve your travelers’ experience: Welcome, Reminder, and Thank You. Why is it important to set up all 3 automatic messages? With this type of tour, travelers don’t pay anything in advance and there are no ...