Automate the messages you send to your walkers
Why is it important to set up all 3 automatic messages?
With this type of tour, travelers don’t pay anything in advance and there are no penalties for them. Therefore, there’s a higher risk that they simply won’t show up at the meeting point.
Each automatic message serves a purpose, and it’s important to set up all 3 to ensure a more complete user experience.
The 3 types of automatic messages
Keep in mind that if you offer your tour in several languages, you’ll need to configure all 3 messages in each language.
Welcome 👋
Introduce yourself and welcome your travelers as they deserve. This message helps you create a PRO-level first impression.
You can include information such as:
Type of clothing or shoes: Come with comfortable shoes, warm clothing, sunscreen, a hat, etc.
Additional tour details: If there’s a bathroom stop, the possibility to buy water or food during the tour, if some monuments are closed on certain days, etc.
Parking options (if relevant).
Additional contact information (phone, email, etc.).
Reminder 🔔
Sent 12 hours before your event takes place. Walkers really appreciate it, and it saves you from having to write to them one by one through the platform to remind them of the tour start.
You can include information such as:
Remind them of the meeting point and how to recognize the guide.
Add the Google Maps link to the exact meeting point.
Provide a contact phone number in case something happens.
Thank You ❤️
A great way to end your tour. With this message, you can send any additional recommendations you think are useful, as well as remind and/or send them the link to leave a review for your tour. You can attach this link with the following tip:
How to set up the automatic messages
Steps:
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