Can I delete or modify a review that I have received?

Can I delete or modify a review that I have received?

Yes, you can request to have a review removed or modified if it doesn’t comply with our Review Policy.

Important:
Before contacting us, please review the policy to make sure the opinion actually violates any of the conditions.

Info
Keep in mind that reviews in which the walker shares their personal feeling or opinion about the tour are generally not removed.

If that’s the case, fill out our form explaining the situation. Our team will review your case and, after evaluation, will inform you as soon as possible whether the review will be removed or not, along with the reasons.

Warning
Please note that reviews are linked to your profile, so even if you delete the tour that generated the review, it will still appear on your profile.

    • Related Articles

    • Reviews Policy

      At GuruWalk we are committed to the quality of the advertised tours available on the platform and Walkers' opinions are a useful source of evaluation based on the different experiences they have had when booking and/or enjoying an experience through ...

    • How to have the best profile?

      Do you want more bookings? Then don’t miss this post that explains, step by step, how to improve your profile to encourage travelers to book more! There are 2 key elements to generate more reservations with your profile: Everything must convey ...

    • Ho do I manage attendees or absences on my tour?

      You have 1 hour to MARK attendance (30 minutes before the event starts and 30 minutes after it begins). This is known as check-in—essentially confirming when a traveler with a booking arrives for the tour. Once the check-in window has passed, you can ...

    • Cancellation Policy

      Why This Cancellation Policy? A canceled booking creates a terrible experience and completely disrupts travelers' plans. The high number of cancellations by gurus has led to hundreds of complaints from dissatisfied travelers who will never book with ...

    • Set up your tour availability: Events without bookings, group size, booking limit, and payment commitment reservations (PRO only)

      In this article, we explain three key points to configure your bookings: Block events without prior reservations Maximum number of walkers per event Maximum number of walkers per reservation You can find them in My Tours > Edit > Availability Block ...