Can I delete or modify a review that I have received?

Can I delete or modify a review that I have received?

If you have any problem or objection about a review you have received, please contact us, if this review does not comply with the Reviews policy explaining what happened and our experience team will evaluate your case, to give you an answer as soon as possible. Only reviews written less than one month ago can be reviewed.

Note: The reviews are associated with your profile, not with the tour on which you received the review. Even if the tour that has the review is deleted, it will still appear on your profile.
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