General Glossary 🤓

General Glossary 🤓

Here you will find our most commonly used concepts. In short, our own vocabulary:


  • GURU: it’s YOU, literally 🙂  Guru is the word we use to refer to our guides


  • WALKER: every person / tourist that books and attends a tour with you 🚶‍♀️🚶‍♂️


  • EVENT: it’s how we refer to a tour taking place at a specific day and time (ex. the event taking place on Thursday at 14.00) 🗓️


  • NO-SHOW: when someone doesn’t show-up for a tour (it can be referred both to a walker and to a Guru - and we struggle to prevent it from happening 😥) 👻


  • DASHBOARD: the section inside your personal account where you can check on your current performance 🚀


  • THE “RECOMMENDED” LABEL: it helps walkers choose tours with the highest quality. This is assigned automatically by the algorithm based on the average on quality factors (read more HERE)




    • Related Articles

    • The complete guide to create an amazing guided tour (or improve your tour!)

      Thanks to this post, you will be able to create a guided tour in just 4 key steps. Thanks to the following table of content, you can go to the section that really interest you. However, if you're starting from zero, we recommend you reading this post ...

    • What to do when walkers are reported for bad behavior?

      The purpose of this article is to help you deal with these walkers in order to modify their behavior both with you and, in the future, with other Gurus. From experience, if these recommendations are followed, the walker's behavior changes, and both ...

    • VIDEO – 9 tips to improve your communication skills for the tour!

      As a great guide, you want travelers to listen to you, understand what you say, and always be the center of their attention during the tour. In this video, you can find 9 tips on how to improve your communication skills. Let’s go! A tour guide’s ...

    • How to have the best profile?

      Do you want more bookings? Then don’t miss this post that explains, step by step, how to improve your profile to encourage travelers to book more! There are 2 key elements to generate more reservations with your profile: Everything must convey ...

    • How to make a funny tour ?

      A fun tour should be like a roller coaster and it’s you who has the power to design the experience, and most importantly, to make it fun. Stick with the idea that a roller coaster is an attraction with a flawless design, that focuses on experiences ...