How are the reviews and rating of tours displayed?

From now on, your reviews and grades will be displayed by language, to show more real information about the quality of your tour.

Why are they now displayed by language?

The idea is that the walker has a more realistic view of the quality of the tour.

As you can see in the picture below, both the quality and quantity of reviews are now displayed based on the language used by the walker to navigate GuruWalk.

You are aware ofthatto improve the performance of our page,There may be a small delay in updating grades, in the language-shaped part (see purple box in the image below).

Have any of my reviews gone?

No reviews have disappeared. They are simply displayed by language.

Following this example, the tour would earlier show a total of 2456 reviews. Now we can see them broken down by language.

REMEMEMBER: If you have deleted a language or closed a tour, those reviews will only be visible in your profile, as part of your total reviews.

What influences now?

1. The language in which the walker navigates:
As you have seen in the example, if the user navigates in Spanish, they will see the number of reviews and rating of the tour in Spanish.

Once on the tour tab, together with availability and schedules, you will also see the breakdown of grades in the other languages in which the tour is offered (including for example languages in which GuruW).

2.- If you offered the tour in several languages and now not:

If you have long been offered the tour in other languages and they accumulated reviews reviews, these will no longer be displayed inside the tour card, but they will be taken into account within your profile, where your total reviews are displayed. Please note that if you re-submit the tour in the languages you have deleted, these reviews will be seen again, both on the tour list and on the tour card.

3.- If the walker sails within GuruWalk in a language you do not offer:
If the walker sails for example in German and your tour is only in Spanish and English, the default language will be English and the walker will therefore see the qualification and reviews of your tour in English.

If your tour is only available in a language that does not correspond to any of those that GuruWalk offers to translate the page (Dutch, as in the example below), the reviews and ratings of your tour will be the same. GuruWalk.

Remember: ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

All your reviews will always be visible within your guru profile, regardless of the language the walker uses to search within GuruWalk.

• Related Articles

• Reviews Policy

  At GuruWalk we are committed to the quality of the advertised tours available on the platform and Walkers' opinions are a useful source of evaluation based on the different experiences they have had when booking and/or enjoying an experience through ...

• Why are reviews so important?

  Having good reviews will help you to book your tour and more if you respond to them since it shows that you are active on the platform and it shows your interest in the experience you are providing and the continuous improvement of your tour. 45% of ...

• How are tours sorted?

  Platform tours are sorted by automatic algorithm which tries to offer the traveller the best tour available at any time in terms of their interests/needs.Our computer algorithm orders tours selecting the PRO profiles first which meet stricter quality ...

• How do I receive reviews from travelers?

  The person who made the reservation will receive 2 emails reminding them to leave a review. It is also possible for travelers to leave their opinion directly on your tour page, by clicking on "rate this tour". You will receive a notification by mail ...

• Dashboard of the Guru

  In the section Bookings / Upcoming Events you can find your rate per tour of cancellations (made by you and made by the walkers) and no shows in the last 30 days.  In this new dashboard of cancellations and no shows each percentage is compared to the ...