How can I contact my guide/guru?

If you still have any questions about the tour you have booked or just want to confirm your attendance, it is very easy to contact your guru ✍️.

1️⃣ On the tour page, under the tour title, click on your Guru name, which will take you to the page of the Guru:

2) under the picture on your right, click on "Contact with ..." to send a message to the guide: 

                                                                  

➡️➡️Please note that in order to send messages through the GuruWalk platform, you must have an account. 

If you have a booking, you can contact your guide from your GuruWalk booking panel by clicking on the Contact the Guru button.

 

• Related Articles

• I can't find my guide/guru. ?

  If you can't find your guide, we recommend you try to get in touch with him/her by contacting via the platform. ☝️  If possible, please check your email, it hasn't been cancelled, has it?  If so, we are very sorry that you are already at the meeting ...

• How do I pay the guide?

  At the end of the tour, it will be time to give your voluntary contribution to your guide. ? If you have to leave the tour before the end of the tour, you can always give your contribution to your guide before you leave. What currency should the ...

• The guide doesn't answer me, what should I do?

  Are there still a few days to go before your tour takes place? In this case, we ask for a little patience, we are sure you will hear back soon! Please note that guides usually respond to these messages within 24-48 hours prior to the tour. Is your ...

• The guide changed my booking details (time, meeting point, date...).

  The Meeting Point has been modified ? If your guide has informed you by a private message of a different meeting point to the one you received in your confirmation email, please follow his/her instructions, as he/she must have changed the meeting ...

• The guide has cancelled my booking, what can I do? ?

  We are sorry to hear that your tour has been canceled. ?  Gurus sometimes have last-minute changes, inclement weather or simply do not reach the minimum number of participants.  However, we have more than 2000 tours all over the world, so you will ...