How do I know if my booking is confirmed?
Depending on the tour you book, the guru may need to confirm your booking.
If your booking is confirmed automatically, you will receive your booking details in your 📧 email. You will also be able to see the details in your
booking dashboard and in the
GuruWalk app. If you haven't received the confirmation email, please check your spam/junk folder, and also check that you have your email address spelt correctly when you book with us for the first time.
- If your booking needs confirmation from your guru, you will receive the first email with the subject: "Your guruwalk is pending confirmation". As soon as it is confirmed, you will receive a second email with the details of the confirmed booking and you will see a notice on your dashboard that it is confirmed.
- 🧐 PRO tours will always have automatic confirmation of your booking, you can search for them with the quality checked filter:
👆 Some tours require a minimum number of people. This minimum is stated in the tour description and the guide will let you know what this will mean for your booking.
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How can I see my booking details?
You can view your booking details by logging in and going to your active booking panel or in our confirmation email with the subject: "Details of your confirmed GuruWalk booking".
Tips for booking a guruwalk
Booking the perfect tour for your next adventure with GuruWalk is easier than you think. In this article, we’ll share the best tips to help you find and book the ideal tour, ensuring you make the most of your experience. 1. Use filters to personalise ...
I want to cancel my booking.
NB: Follow these steps only if you are not able to attend the tour you have booked and/or if you want to book a different tour at the same time. In case you only want to change date, language, number of participants of the same tour, click HERE In ...
I can't find or haven't received my booking confirmation email.
We always send an email when you book with GuruWalk. If you haven't received it, it may have ended up in your spam folder or the email you provided is not correct. If you think your email was misspelt, please contact us specifying the date, time, ...
The guide changed my booking details (time, meeting point, date...).
The Meeting Point has been modified ? If your guide has informed you by a private message of a different meeting point to the one you received in your confirmation email, please follow his/her instructions, as he/she must have changed the meeting ...