Invite guides by adding their name, email address, and selecting the tour or tours you want to give them access to.
They will need to accept the invitation.
They will only be able to access the information of the tours you assign to them. Be aware! They won’t see anything else.
Once you invite them and assign them a tour, they will have access to key features to operate the tour independently, without accessing the entire account.
Specifically, they will be able to:
View the bookings for the assigned tour
Read messages from walkers
Mark attendance from the app
This allows them to manage their event more independently, and gives you more control over your team.
Advantages of using this feature:
1- Guide assignment per event
You can assign who will be responsible for a tour before it starts. That way, this person can contact the walkers in case of any issue, and walkers will reply directly to the assigned guide.
If there’s a change (e.g., meeting point), you can also edit who made it after the event.
2- Faster and easier attendance control
The assigned guide can check in directly from the app, scanning each booking’s QR code or marking it manually. This saves you from doing roll call yourself and helps close the event faster.
3- Quality data by guide
You’ll be able to see how each person is performing: if they have no-shows, cancellations, or how walkers rate their experience. This helps you detect which guides might need to improve.
Summary:
This freature is especially useful if: