How to contact Guruwalk

How to contact Guruwalk

If you need help or have any questions, these are the available ways to get in touch. We always recommend starting with your Account Manager, as it is the fastest and most direct option.

1. Contact your Account Manager

This is the most direct and effective option. Your Account Manager knows your account, your history, and your specific situation, so they will be able to help you faster and in a more personalized way.

If you are not sure who your Account Manager is or do not have their contact details, write to any of the emails below and we will let you know.


2. General contact emails

If you do not have an assigned Account Manager or prefer to write to a general inbox, you can reach us at these addresses. You will be attended to, although the response may take a little longer than through your Account Manager.

Tip for a faster response

Always include your name, city, and the reason for your enquiry in the subject line. The more context you provide, the faster we can help you.


    • Related Articles

    • How do I contact walkers?

      When a walker books your tour, you’ll receive an email with the booking details. From that moment on, you can get in touch with them in different ways, always within the platform’s terms and conditions. The contact information must only be used for ...

    • Free Tour creation and approval process on GuruWalk

      To create a tour, you must first be registered as a guide on GuruWalk. If you haven’t done it yet, you can start the registration process through our Official Page Fill out the form with your details and start your draft by following all the steps. ...

    • Download the GuruWalk App

      Download the latest version of our app on your mobile device Remember to log in immediately to sync your account and manage your GuruWalk profile in real time. With the App you can: Manage your Tour availability and the bookings you receive in real ...

    • Choose GuruWalk to offer your tours | Getting started is FREE

      If you’re thinking about offering your tours on a free tours platform, you’re probably wondering whether it’s really worth choosing GuruWalk. The short answer is yes. If you’re a guide or an agency, here are clear, transparent, and measurable reasons ...

    • Where can you see your reviews on GuruWalk?

      On GuruWalk, you have all the information about your reviews in one place so you can easily keep improving your tours. How to access your reviews: From the website: Go to your Guru profile and click on the “Reviews” tab. From the app: Open the menu ...