How to contact Guruwalk if you are a guide
If you need help or have any questions, these are the available ways to get in touch. We always recommend starting with your Account Manager, as it is the fastest and most direct option.
This is the most direct and effective option. Your Account Manager knows your account, your history, and your specific situation, so they will be able to help you faster and in a more personalized way.
If you are not sure who your Account Manager is or do not have their contact details, write to any of the emails below and we will let you know. |
If you do not have an assigned Account Manager or prefer to write to a general inbox, you can reach us at these addresses. You will be attended to, although the response may take a little longer than through your Account Manager.
Tip for a faster response
Always include your name, city, and the reason for your enquiry in the subject line. The more context you provide, the faster we can help you.
Related Articles
Free Tour creation and approval process on GuruWalk
To create a tour, you must first be registered as a guide on GuruWalk. If you haven’t done it yet, you can start the registration process through our Official Page Fill out the form with your details and start your draft by following all the steps. ...
If you're an agency or coordinate multiple guides, you can give them access to your account with the Guide Role.
If you are the owner of a GuruWalk account and work with other people on your team, this feature is for you. Thanks to the guide role, you can invite other guides to help you manage the account, giving them limited access only to the tours they are ...
How to increase your earnings as a free tour guide?
A good guru earns an average of 10 euros per traveler. Are you earning less and would you like to earn more? Then read well this post and discover more than 70 ways to receive more money at the end of your guruwalk! But before starting, I’d like to ...
How do I contact walkers?
When a walker books your tour, you’ll receive an email with the booking details. From that moment on, you can get in touch with them in different ways, always within the platform’s terms and conditions. The contact information must only be used for ...
Guide to Recommended Best Practices for Gurus
Welcome to the GuruWalk team. In this guide to best practices, all gurus affiliated with the GuruWalk platform, as well as those interested in joining, will find a list of recommendations designed to ensure an optimal walking tour experience. Our ...