How am I notified when I receive a booking?
When a traveler books your tour, you will receive an email with the reservation information and the traveler's phone number. If you don't see the email, take a good look at your spam folder.
You will also receive a notification at the time your tour is booked through the GuruWalk app, remember to download it if you haven't already done so, to have full control of your tour.
👩🏫 A tip for our new gurus is to book your tour and review the entire process as a traveler and guide so that you are clear about how the communication functions and if everything is working well and you are receiving our messages correctly.
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What to do when I only have one booking?
What happens if you have only one booking tomorrow or if you’re waiting for the travelers at the meeting point but in the end, only one person shows up? You want the traveler to have a satisfying experience, but you are afraid that the tour may not ...
How to set a limit time to accept the first booking of an event?
Travelers can book your tour until the last second before the tour start time. This can cause problems since perhaps you did not receive a booking before, you were not aware of this new booking with enough time, and you don’t show up at the meeting ...
How do I receive reviews from travelers?
The person who made the reservation will receive 2 emails reminding them to leave a review. It is also possible for travelers to leave their opinion directly on your tour page, by clicking on "rate this tour". You will receive a notification by mail ...
How to receive the GuruWalk logo?
You can download the GuruWalk logo here. Having the logo offers several advantages: it will be easier for travelers to identify you, and also it looks more professional. You can print it on your umbrella, a T-shirt, a cap, a flag, ... If you do, ...
Kids are not counted as occupied spots 👶
What does this mean? Your maximum number of attendees will only count adults. You will also receive the notification of the total number of people included in the booking but children will not be taken into account to deduct available spots for the ...