Professionalism
What do the walkers value the most?
- Time keeping is one of the factors that walkers value the most as a sign of professionalism. It is important that when the first walkers arrive you are already at the meeting point.We recommend you to be there between 15 and 20 minutes before the start of the tour. In addition, punctuality when starting the tour is equally important. In this case, we recommend not making people who arrive on time wait longer than 10 minutes.
Starting the tour introduction close to the meeting point,will help those who arrive late join the group without disrupting the tour - Showing an active and lively attitude throughout the tour will greatly help the group not to switch off and feel part of the experience, which will have a very positive influence on the final experience of the walkers.
- With the increasing digitalization of payment methods, having different payment facilities will make this final process smoothly for walkers.
- It is important that the group in front of you feels that the experience you are offering has been well prepared and worked on beforehand.
- Your personal appearance also transmits a message to travelers. Many gurus tell us that by wearing proper clothing they not only increased attention and credibility, but also received more money. Travelers indeed appreciate a guru who is well dressed and presentable.
- The involvement of travelers along the tour is another aspect most linked to their assessment of the guru´s professionalism. Here are some tips to help you do this.
- Facts such as, waiting for the whole group to arrive at the different stops to start the explanation, are valued very positively by the walkers. So, remember to double check that the whole group has arrived before starting the next explanation..
Once the experience is over, having the thank you message programmed with all the city recommendations will make the experience you offer to your walkers practically perfect. This will have a direct impact on the reviews that will be written about your tou
The algorithm will be measuring all the factors constantly so that it is always as up-to-date as possible. Also, as we know that each profile and destination is different, do not hesitate to write to your Account Manager or to the email of gurus@guruwalk.com.Related Articles
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