The guide changed my booking details (time, meeting point, date...).
The Meeting Point has been modified 📍
If your guide has informed you by a private message of a different meeting point to the one you received in your confirmation email, please follow his/her instructions, as he/she must have changed the meeting point due to an activity or event happening in the city.
As this is a one-off change, it will not be reflected in the automatic reminder email sent by our system and we are sorry if this has caused you any confusion. 😟
Date/time change 📆
If you have received a message with a change of time/date of your booking and you are unable to attend at that time, we are very sorry for the inconvenience of this exceptional change. If you are unable to attend in any way, we ask you to please
cancel your booking.
🌞 Modifications in the date/time of your tour may occur due to seasonal changes, adapting to the daylight hours in different cities.
Related Articles
How much time in advance should I arrive at the meeting point?
It is important to arrive about 10 minutes before the guruwalk’s start time. If you do not arrive on time, the guide has the right to give your reserved places to other travellers. If you know in advance that you will not be able to arrive at the ...
Tips for booking a guruwalk
The booking process is super easy, so when you're on the city page, the guruwalks are already sorted so the first one you see is the most popular! Using our filters of date, PRO quality, tour language, days of the week and schedule will show you the ...
How can I receive additional information about the tour (stops, end point...)? ℹ️
In your GuruWalk booking panel you will find information about: date, time, number of people, language, name of the guru, meeting point (with link to Google Maps) and how to find your Guru: In case you need further details, such as the endpoint of ...
I would like to modify my booking (date, language, number of participants,...)
It's very easy! ? You just need to log in and go to your bookings: ➡️ If you want to change the date, language and/or the number of persons attending the tour, you will only have to click on "Modify Booking" on your booking: On the next step, you ...
The guide doesn't answer me, what should I do?
Are there still a few days to go before your tour takes place? In this case, we ask for a little patience, we are sure you will hear back soon! Please note that guides usually respond to these messages within 24-48 hours prior to the tour. Is your ...