All about your Reviews
How are the reviews and rating of tours displayed?
From now on, your reviews and grades will be displayed by language, to show more real information about the quality of your tour. Why are they now displayed by language? The idea is that the walker has a more realistic view of the quality of the ...
NEW! Review section in your profile ⭐
All Review Information in One Place You can now see all review-related information in one place: Tour it belongs to, date, time, and language Review text Overall tour rating Ratings broken down for each review The last section, shaded in gray, ...
How do I receive reviews from travelers?
The person who made the reservation will receive 2 emails reminding them to leave a review. It is also possible for travelers to leave their opinion directly on your tour page, by clicking on "rate this tour". You will receive a notification by mail ...
Why are reviews so important?
Having good reviews will help you to book your tour and more if you respond to them since it shows that you are active on the platform and it shows your interest in the experience you are providing and the continuous improvement of your tour. 45% of ...
Where can I see my opinions?
Whenever you receive an opinion from a registered traveler, we send you a notification to your email and you will also be able to see them when you enter your profile. You also have a panel where you can see the average reviews detailed, entering ...
How is my tour valuation calculated?
Your average is calculated by adding the number of stars you have received and dividing by the total number of opinions you have. The same goes for your overall rating as a guide if you have more than one tour. The score will be shown on the city ...
Can I delete or modify a review that I have received?
If you have any problem or objection about a review you have received, please contact us, if this review does not comply with the Reviews policy explaining what happened and our experience team will evaluate your case, to give you an answer as soon ...