All about your Reviews
How are the reviews and rating of tours displayed?
Your reviews are displayed by the language of the review The idea is that the walker has a more realistic view of the quality of the tour. As you can see in the picture below, both the quality and quantity of reviews are now displayed based on the ...
Where can you see your reviews on GuruWalk?
On GuruWalk, you have all the information about your reviews in one place so you can easily keep improving your tours. How to access your reviews: From the website: Go to your Guru profile and click on the “Reviews” tab. From the app: Open the menu ...
How do I receive reviews from travelers?
The person who made the reservation will receive 2 emails reminding them to leave a review. It is also possible for travelers to leave their opinion directly on your tour page, by clicking on "rate this tour". You will receive a notification by mail ...
Why are reviews so important?
Having good reviews will help you to book your tour and more if you respond to them since it shows that you are active on the platform and it shows your interest in the experience you are providing and the continuous improvement of your tour. 45% of ...
Where can I see my opinions?
Whenever you receive an opinion from a registered traveler, we send you a notification to your email and you will also be able to see them when you enter your profile. You also have a panel where you can see the average reviews detailed, entering ...
How is my tour valuation calculated?
Your average is calculated by adding the number of stars you have received and dividing by the total number of opinions you have. The same goes for your overall rating as a guide if you have more than one tour. The score will be shown on the city ...
Can I delete or modify a review that I have received?
Yes, you can request to have a review removed or modified if it doesn’t comply with our Review Policy. Important: Before contacting us, please review the policy to make sure the opinion actually violates any of the conditions. Keep in mind that ...