Supplier Panel – Key Features

The provider panel — everything you need to manage your GuruWalk account.

Find the main features on the left side if you’re using a computer, or at the bottom if you’re using the app.

Tours

Access all your tours and check their status (published, draft, under review, etc.).

If you have a draft tour, you can continue editing it anytime using the “Continue draft” button at the top right.

If you have a published tour, you can:

• View your tour as a walker would see it.

• Edit it to modify any section: title, description, itinerary points, etc.

• Create, edit, or delete your tour schedules. See how
  

Keep in mind that if you’re on the Hobby plan, you can only create 1 tour and 2 schedules per day.

Guides

Here you can see your collaborator guides and invite new ones to access the tours you assign them.
If you’d like to learn more about this feature, you can find more information here.

Bookings

Check all your bookings here — upcoming, past, or canceled.

However, the best way to stay up to date on your upcoming events is through the calendar.

To make sure you don’t miss anything, check your calendar frequently.

Calendar

The best place to handle most of your main account tasks:

• View events with bookings.

• Review booking details.

• Communicate with travelers.

• Record attendance (and no-shows) to keep your tour metrics accurate and avoid penalties.

• Rate travelers after each tour.

• Modify an event’s date and/or time.

• Block events if you don’t want to receive bookings.

• Cancel events when absolutely necessary, selecting the correct cancellation reason.

• Create a one-time event.

Reviews

Access all your reviews here and filter them (by tour, language, rating, and guide who led the tour — if applicable).

Messages

From this section, you can access all messages exchanged with travelers.

If you want to contact a specific traveler, the best way to find them is through the calendar — go to the specific event and click on the booking.

Profile

Access your personal information here. You can edit:

• Profile details (name, last name, phone, etc.).

• Email addresses.

• Guide license (if applicable in your destination).

• Password.

• Notifications.

• Credits, payments, billing information (only relevant for PRO accounts).

• Delete your account.

Watch video

• Related Articles

• If you're an agency or coordinate multiple guides, you can give them access to your account with the Guide Role.

  If you are the owner of a GuruWalk account and work with other people on your team, this feature is for you. Thanks to the guide role, you can invite other guides to help you manage the account, giving them limited access only to the tours they are ...

• Quality of the advertisement

  Influence the CTR (clicks) on your tour by improving the quality of your listing You can positively influence users’ intention to click if you create and maintain an excellent tour in two ways: An Excellent Listing. An Excellent Tour. An Excellent ...

• The complete beginners guide to create an amazing guided tour

  Thanks to this post, you will be able to create a guided tour in just 4 key steps. We explain the basics of each stage, but all the information is detailed in a full post that we strongly recommend you read. Content [+] 1. Choose the main topic of ...

• How to set a limit time to accept the first booking of an event?

  By default, travelers can book until the very last second before the tour starts. This can cause problems if you don’t see the booking in time and don’t show up at the meeting point. To avoid this, you can set a deadline for receiving the first ...

• Quality Policy

  At GuruWalk, we want every experience to be amazing. That’s why we provide ongoing support to our gurus, with the goal of making sure walkers enjoy each tour so much that choosing a guruwalk becomes their favorite activity whenever they travel the ...