GuruWalk Policies
Fraud Policy
At GuruWalk, our business relationship with guides is based on trust. It is the guide himself who, through the marking of tour attendees, ‘communicates’ to us the perceived value of our service and, consequently, the corresponding financial ...
Data protection (walker's data)
As a guru, you are responsible for the proper handling of the data that the walker shares with you when booking a tour. This includes their phone number and name, for example. Before making use of this data, we recommend that you read our Privacy ...
Content Policy
At GuruWalk we want the tours published to maintain quality and content that provides value to walkers. We also want the coexistence of different local providers on the platform to be favourable for all, and to this end, the following content ...
Reviews Policy
At GuruWalk we are committed to the quality of the advertised tours available on the platform and Walkers' opinions are a useful source of evaluation based on the different experiences they have had when booking and/or enjoying an experience through ...
Cancellation Policy
Why This Cancellation Policy? A canceled booking creates a terrible experience and completely disrupts travelers' plans. The high number of cancellations by gurus has led to hundreds of complaints from dissatisfied travelers who will never book with ...
Quality Policy
At GuruWalk, we want every experience to be amazing. That’s why we provide ongoing support to our gurus, with the goal of making sure walkers enjoy each tour so much that choosing a guruwalk becomes their favorite activity whenever they travel the ...