Platform Policies
Fraud Policy
At GuruWalk, our business relationship with guides is based on trust. It is the guide himself who, through the marking of tour attendees, ‘communicates’ to us the perceived value of our service and, consequently, the corresponding financial ...
Data protection (walker's data)
As a guru, you are responsible for the proper handling of the data that the walker shares with you when booking a tour. This includes their phone number and name, for example. Before making use of this data, we recommend that you read our Privacy ...
Content Policy
At GuruWalk we want the tours published to maintain quality and content that provides value to walkers. We also want the coexistence of different local providers on the platform to be favourable for all, and to this end, the following content ...
Reviews Policy
At GuruWalk we are committed to the quality of the advertised tours available on the platform and Walkers' opinions are a useful source of evaluation based on the different experiences they have had when booking and/or enjoying an experience through ...
Cancellation Policy
One cancelled reservation generates a very bad experience and completely disrupts passengers' plans. The high number of cancellations by the guru has generated hundreds of complaints from dissatisfied travelers who will never re-book with GuruWalk. ...
Quality Policy
We always want to offer our community of walkers the best experiences possible, and by giving our gurus constant support from the GuruWalk team. Our mission is for walkers to always enjoy doing a guruwalk so that it becomes their favorite activity ...